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Continuous Warehouse Optimisation
| Changes in the business environment or within the company force the
warehouse manager to constantly custom the warehouse operation to
the new requirements. The well-known Deming-circle (Plan-Do-Check-Act)
is a useful framework for achieving continuous change in the warehouse
operation. The figure on the right depicts the four steps in the
continuous optimisation cycle.
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Plan: We start by defining targets for cost and
service levels and we document the procedures. Quick-wins are immediately
included in the procedures.
Do: The procedures are introduced in the operation.
Employees are trained to follow the new procedures.
| Check: Well-defined management information provides
insight into the bottlenecks in the operation. The information can be used to
evaluate and motivate the staff.
Our warehouse intelligence
system (WIS) is a helpful tool for performance measurement. It extracts
detailed data from a warehouse management system and converts it into key
performance indicators and performance reports.
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Act: Using the management information, we identify
and prioritise opportunities for performance
increase. Introducing these improvements enables us to enter another cycle of
the Deming-circle.
More services.
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